How It Works
One message.
The right people. Right now.
Choose who needs to know. Write the message. Press send. Here's everything NOTIFI does in between — and why it matters when the message is the one that counts.
1 · Your number
Your organization gets its own line.
You choose a dedicated local number during setup. It belongs to the organization — not to a staff member, not to a phone that leaves when someone does. Publish it once and it stays true.
Employees can leave. Administrators can change. Leadership can change. Your NOTIFI stays with the organization.
| Recent broadcast | Audience | Sent | Delivered | Status |
|---|---|---|---|---|
| Snow closure — all schools | All Families | 2,802 | 2,731 | Complete |
| Bus 14 running 20 min late | Transportation | 318 | 316 | Complete |
| Early dismissal — high school | High School | 941 | 889 | Sending |
| Board meeting moved to Thursday | All Families | 2,798 | 2,744 | Complete |
2 · Your people opt in — to the parts they want
One number. Many channels.
A person texts JOIN to your number once. NOTIFI replies with your channel menu, and they choose the ones that apply to them.
What the recipient sees
1 Church Notifications
2 Faith Formation
3 Emergency only
4 Special Events
9 ALL
What the administrator sees
Membership is per channel. A single person appears once in the send even if three selected channels contain them.
3 · An authorized manager sends
From the console — or from a phone.
A manager doesn't need to be at a desk during a storm. They text the channel numbers, then the message, from their authorized phone.
Manager, by text
2,341 recipients · 12 suppressed · 2,329 eligible
1 segment · 2,329 credits
Reply 1 to SEND or 2 to DELETE
Why the confirmation exists
Nothing leaves on a single keystroke. NOTIFI resolves the audience, removes duplicates and anyone suppressed, calculates real segments, reserves the credits — then shows the manager exactly what's about to happen and asks them to confirm.
A mistyped channel number should cost you a reply, not 2,000 messages.
4 · What happens after SEND
Every stage is recorded.
A carrier saying accepted is not the same as a person receiving it. NOTIFI keeps those separate, because collapsing them is how organizations end up believing everybody was warned when they weren't.
Authorization
Is this person allowed to send, to this audience, from this number, on this plan?
Audience snapshot
Membership is resolved once and frozen — immutable evidence of who was eligible at the moment you sent.
Consent & suppression
Anyone who replied STOP is removed here. No group operation can put them back.
Segment calculation
Real GSM-7 / UCS-2 segmentation — never a character count.
Credit reservation
Credits are reserved before transmission, then reconciled to actual usage. Two simultaneous sends can't overspend the same balance.
Queued delivery
Messages leave through a queue that is observable and retryable — never a browser request that dies when you close the tab.
Carrier reporting
Delivery receipts come back and update each recipient. Submitted, accepted, delivered and failed stay distinct.
Replies
Responses land in the organization's inbox, on the organization's record — not on somebody's personal phone.
| Recipient | State | Carrier | At |
|---|---|---|---|
| (732) •••-4417 | Delivered | Accepted | 06:13:04 |
| (908) •••-2210 | Delivered | Accepted | 06:13:06 |
| (732) •••-8890 | Submitted | Accepted | 06:13:07 |
| (201) •••-6633 | Failed | Invalid destination | 06:13:09 |
| (973) •••-1204 | Suppressed | Replied STOP 12 Mar | — |
Accepted is not delivered. NOTIFI keeps them separate so you never believe someone was warned when they weren’t.
5 · Compliance is not optional
STOP always wins.
When someone replies STOP they're suppressed before anything else is evaluated — before the audience, before the campaign, before the send. HELP returns your organization's help text. START brings them back if they choose.
This is enforced by the platform. An administrator cannot re-add a suppressed contact by importing a spreadsheet.
| Reply | What happens |
|---|---|
| STOP | Suppressed immediately, confirmation sent, excluded from all future sends |
| START | Suppression lifted at the recipient's own request |
| HELP | Your organization's help text and contact returned |
| JOIN | Channel menu returned so they can choose lists |
| 1 3 4 | Subscribes to those channels |
Replies land on the organization’s record, not a staff member’s personal phone. STOP is honored before anything else — and no import can undo it.