Pricing
Critical communication shouldn't require an
enterprise procurement process.
Start online. Upgrade when you need more. Every plan includes the Message Bank™ — unused credits roll forward instead of evaporating.
No sales call required for standard accounts
- 1 dedicated local number
- Unlimited contacts
- Unlimited groups
- 3 administrators
- SMS & MMS
- Two-way replies
- Scheduled messages
- Templates
- Delivery history
- Opt-out management
For organizations that simply need a trusted way to reach their people.
Build Start- Everything in Start
- Up to 3 dedicated numbers
- 10 administrators
- Multiple locations
- Advanced audiences
- Expanded communication history
- Additional messaging capacity
For organizations where communication is part of daily operations.
Build Command →- Everything in Command
- Up to 10 dedicated numbers
- Unlimited administrators
- Advanced permissions
- Multi-site operations
- Expanded communication records
- Priority support
For organizations where communication cannot fail quietly.
Build CriticalMessage Bank™
Quiet month? Bank it. Big month? Use it.
Most communication companies sell monthly credits and take them away if you don't use them. That makes no sense for critical communication. Some months are quiet. Then the storm comes.
Every month your plan adds new credits. Unused credits roll forward automatically up to your plan's bank cap.
| Plan | Monthly credits | Bank cap |
|---|---|---|
| Start | 1,250 | 7,500 |
| Command | 3,500 | 21,000 |
| Critical | 7,500 | 45,000 |
Credits are tracked as a ledger, not a counter — every allocation, rollover, reservation, use and release is a line you can audit.
| Month | Added | Used | Rolled forward |
|---|---|---|---|
| March | 3,500 | 412 | +3,088 |
| April | 3,500 | 189 | +3,311 |
| May | 3,500 | 0 | +3,500 |
| June — storm week | 3,500 | 9,842 | −6,342 |
June needed 9,842 credits against a 3,500 allocation. The bank covered it — no overage call, no emergency upgrade, no message left unsent.
Credits
Simple messaging economics.
Before you send, NOTIFI shows the estimated credits required. No surprise after the message goes out.
Real GSM-7 / UCS-2 segmentation — the same calculation the platform runs before every send. Add one emoji and watch the encoding switch.
| Usage | Cost |
|---|---|
| Standard outbound SMS segment | 1 credit |
| Outbound MMS | 5 credits |
| Incoming replies | Included |
Questions
Before you ask.
What is a NOTIFI Credit?
One standard outbound SMS segment to one recipient. A 200-character message is two segments, so it costs two credits per recipient. NOTIFI tells you before you send.
Do unused credits really roll over?
Yes, automatically, up to your plan's bank cap. You don't have to ask, and there's no expiry inside the cap.
How fast can we be live?
Your account, number and audiences are ready immediately. Carrier messaging registration is an external approval — we submit it and show you exactly which stage it's in.
Do our recipients need an app?
No. Messages arrive through channels people already use. Nothing to install, nothing to onboard.
Can one person subscribe to more than one list?
Yes. Recipients text JOIN once and reply with the numbers of the channels they want — for example 1 3 4. One organization, many channels, one relationship each.
What happens when someone texts STOP?
They're suppressed immediately, before any future send resolves. No audience or group operation can override it — that's enforced in the platform, not by policy.